“What the government (I include local authorities and municipalities) did wrong in my view, is to send mixed messages. Still, Mondello Malvestiti said the communication could have been better. I think they should have done it weeks ago actually.”Īnd Flavio Mondello Malvestiti, a 31-year old consultant, said, "They were unprepared, but I honestly believe they are genuinely doing everything that is possible.” Carlene Berry Yağmurlu, an English teacher from Newcastle who has lived in Milan for the best part of the past 10 years, said, "I think they are taking drastic measures, but it is really necessary. Some are more sympathetic, as this is the biggest public health crisis the country has faced in recent years. And then faced with reality, there has been an overshooting at the other end." Luigi Curini, a university professor in Milan, told BuzzFeed News: "There has been improvisation from the onset. Others in the north of Italy have mixed views on the government’s performance. Or riders and other delivery services who are at risk with each door they knock on." "The new normal is that my wife and I wake up and work from home on our laptops," he said, "but I think about all those people who get up in the morning and need to deliver shopping to people like me. On the one hand, they took a 'wait and see' approach to maintain the impression of life carrying on as normal and then realized too late that it wasn't possible,” Costenaro said. "The government was anxious to not spread panic and has moved a little awkwardly. The rollout of the measures has exposed the government's struggles to communicate effectively since the initial cases of COVID-19 were first reported in January. "On Saturday, after government plans were leaked, people literally didn't know if they could return home, see their family, and so on. Contradictory and minimizing messages are incredibly confusing and risk lives - and this for someone who is in charge of a major city or government is unforgivable," Pregliasco added. I hope it'll end up just being embarrassing, and nothing more than that. He described the campaign as “dangerous” and “irresponsible.” "'Milano doesn't stop' just pandered to the city's gut and instincts," Pregliasco said. “The whole episode is symptomatic of a short circuit between politics, communications, and conflicting information that has jumped between alarmism and minimization," said Pregliasco, who lives in Turin. "If you look at what the experts were saying back then, it was immediately clear that coronavirus was a very serious matter." "It's disturbing,” said Lorenzo Pregliasco, the cofounder of the market research agency Quorum, told BuzzFeed News. The rollout of the measures has exposed the government's struggles to communicate effectively since the initial cases of COVID-19, the disease caused by the novel coronavirus, were first reported in January. There were no official announcements until the early hours Sunday morning, when Conte faced reporters at a hastily organized press conference. Draft proposals were leaked to the press Saturday evening, prompting thousands of panicked people to flee south, while millions of others were left scratching their heads, awaiting answers to basic questions, such as whether they would be able to go to work.
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